Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to info@hellohealthltd.co.za.
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- General Questions
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General Questions
Yes, all our products undergo rigorous testing to ensure safety, quality, and efficacy. We source our ingredients from reputable suppliers and adhere to strict manufacturing standards.
It's always important to consult with a healthcare professional, such as your doctor or a registered dietitian, before taking any supplements or making significant changes to your diet, especially during pregnancy. Collagen supplements are generally considered safe for most people when taken in recommended doses.
Probiotics are live microorganisms that provide health benefits when consumed in adequate amounts. These microorganisms, such as certain strains of bacteria and yeast, are delicate and can be affected by environmental factors such as heat, moisture, and exposure to air. Refrigerating probiotics helps to maintain their potency and prolong their shelf life. The cool temperature slows down the metabolic processes of the microorganisms, reducing their rate of deterioration. This can help ensure that the probiotics remain viable and effective until their expiration date.
Some of our products are vegan/vegetarian-friendly. All of our capsules are vegetarian and vegan friendly. Collagen, however, is Bovine and therefore not suitable for vegetarians and vegans. Please check the product description or contact us for specific dietary information.
Yes, they are! And they have been sweetened with a natural sweetener, Stevia, to keep the products as natural as possible.
Yes! All of Hello Health's products are Halaal certified.
Just pop us an email at info@hellohealthltd.co.za and we will get back to you within 24 hours, or click on the WhatsApp icon and we will be able to chat with you as you need support.