Shipping Policy

Shipping Policy for HelloHealthLtd

Thank you for choosing HelloHealthLtd for your healthcare needs. Below, you'll find our shipping policy details:

1. **Shipping Methods and Timelines:**
- We offer standard and expedited shipping options.
- Standard shipping typically takes 3-7 business days for domestic orders.
- Expedited shipping options are available for faster delivery, with delivery times ranging from 1-3 business days.
- International shipping times may vary based on destination and customs processing.

2. **Shipping Costs:**
- Shipping costs are calculated based on the weight of the package, shipping method selected, and destination.
- We may offer free shipping promotions periodically. Details of such promotions will be communicated on our website or through promotional materials.

3. **Order Processing Time:**
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.

4. **Order Tracking:**
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your order using the provided tracking number through our website or the respective carrier's website.

5. **Shipping Restrictions:**
- We currently ship to addresses within the United States and select international destinations.
- Some products may have shipping restrictions based on regulatory requirements. Customers are responsible for ensuring that the products they order comply with their local regulations.

6. **Customs and Duties:**
- International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
- HelloHealthLtd is not responsible for delays or additional charges incurred due to customs processing.

7. **Shipping Address:**
- Customers are responsible for providing accurate shipping information at the time of order placement. HelloHealthLtd is not liable for orders shipped to incorrect or outdated addresses provided by the customer.

8. **Shipping Carrier:**
- We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

9. **Shipping Delays:**
- While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays, natural disasters, or carrier disruptions may cause delays beyond our control. We appreciate your patience and understanding in such situations.

10. **Returns Due to Shipping Issues:**
- If your order is damaged, lost, or delayed during shipping, please contact our customer service team immediately for assistance. We will work to resolve the issue and ensure your satisfaction.

11. **Contact Information:**
- If you have any questions or concerns regarding our shipping policy, please contact us at [insert contact information].

Please review this shipping policy carefully before placing your order. By placing an order with HelloHealthLtd, you agree to abide by the terms and conditions outlined in this policy. Thank you for choosing HelloHealthLtd for your healthcare needs.