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Knowledge is Power

Faithful to the Formula: Hello Health Earns Its Place Among South Africa’s Cleanest Brands

by Tarren Benson 08 May 2025 0 Comments

We’re thrilled to announce that Hello Health is now officially listed on Faithful to Nature—South Africa’s leading online destination for clean, conscious, and sustainable living. This milestone isn’t just a new retail partnership; it’s a powerful endorsement of our mission, our products, and our promise to you.

Why This Listing Matters

Faithful to Nature isn’t your average online store. They’re pioneers in ethical retail, known for their uncompromising standards and world-first ingredient policy. Every product they stock is vetted against three critical pillars: Health, Environment, and Social Impact. That means no greenwashing, no hidden nasties, and no shortcuts. If it’s on their shelves, it’s been thoroughly screened for safety, sustainability, and ethical sourcing. 

Their ingredient policy is so rigorous, it’s reshaped how South Africans shop for wellness. They’ve even achieved B Corp certification—the first SA retailer to do so—recognising their commitment to transparency, sustainability, and social responsibility. 

What This Means for Hello Health

Being listed on Faithful to Nature is a badge of honour. It validates everything we stand for: science-backed formulations, premium ingredients, and a bold, benefit-led approach to wellness. It also means our products have passed one of the toughest screening processes in the industry.

From our Ultimate Performance blend to our best-selling probiotics, every Hello Health product now sits alongside the most trusted names in natural health. It’s proof that our fusion of Eastern and Western philosophies, our commitment to transparency, and our cheeky, feel-good brand voice resonate with conscious consumers.

Why It Matters to You

If you’re someone who reads labels, researches ingredients, and wants to know exactly what’s going into your body—you’re our kind of person. And now, you can shop Hello Health with even more confidence.

Faithful to Nature’s seal of approval means our products meet the highest standards for health and sustainability. It’s not just about what’s inside the bottle; it’s about how it’s made, how it’s packaged, and the impact it has on the planet.

Say Hello to a Healthier You—Now on Faithful to Nature

We’re proud to join a community of brands that are changing the wellness game. Together, we’re making health more accessible, more transparent, and a whole lot more fun.

Ready to explore our range? Visit our store on Faithful to Nature and discover supplements that are as bold, unique, and authentic as you are.

👉 Shop Hello Health on Faithful to Nature

Because when it comes to your health, you deserve nothing less than the best—and now, you’ve got the proof.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@hellohealthltd.co.za. Please note that returns will need to be sent to the following address: 275 Beach Road, Pleasant Ways, Sea Point Cape Town, 8005

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@hellohealthltd.co.za.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hellohealthltd.co.za.

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